Refund policy

At Omega Medicine House, we strive to ensure customer satisfaction. Please read our return policy carefully before placing an order.

Eligibility for Returns

  • Returns are accepted within 5–7 days of delivery.

  • Return requests must be raised within 24 hours of receiving the product.

  • Returns are accepted only if the product is damaged or incorrectly delivered.

  • Items must be unused, unopened, and in their original packaging with all labels intact.

Non-Returnable Cases

  • No returns or refunds for change of mind.

  • No returns for incorrect orders placed by the customer.

  • Products that are used, opened, or tampered with are not eligible for return.

Refunds & Replacements

  • Approved replacements or refunds will be processed after verification of the returned item. 

  • Refunds, if applicable, will be issued to the original mode of payment. within 5-7 Days. if your replacement is approved the product will be delivered within 5-7 Days 

Support

For any return-related queries, please contact:

Omega Medicine House